n789 Privacy Policy

Introduction & Data Controller

This Privacy Policy is published by n789.onl ("n789," "we," "us," "our") and applies to all personal data collected from individuals who register accounts on, access, or interact with the n789 online casino and sports betting platform available at n789.onl (the "Platform").

n789 acts as the data controller in respect of the personal data described in this Policy — meaning we determine the purposes and means of processing your personal data. Where we engage third-party service providers to process data on our behalf, those providers act as data processors under our instruction and are bound by contractual data protection obligations.

This Privacy Policy should be read alongside the n789 Terms & Conditions, which are available at n789.onl/terms-conditions. By registering an account on n789 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.

Personal Data We Collect

n789 collects personal data through several channels and at different stages of your relationship with the Platform. The categories of data collected are set out in the table below:

n789 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is required for CNIC-based identity verification. We do not collect data from social media profiles unless you explicitly provide such information.

How We Use Your Personal Data

n789 uses the personal data we collect for the following specific purposes:

• Account Management: To create, maintain, and administer your n789 account, including processing your registration, verifying your identity, managing your account balance, and providing access to all Platform features.
• KYC & Regulatory Compliance: To verify your age (minimum 21 years) and identity in compliance with applicable regulations, and to fulfil obligations under anti-money laundering and counter-terrorism financing requirements.
• Payment Processing: To process deposits and withdrawals via JazzCash, EasyPaisa, and supported bank transfer methods, and to verify that payment methods belong to you.
• Platform Provision: To provide live casino games, sports betting markets, slot games, Crash Goal, and all other Platform features to you in connection with your account.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct on the Platform. This includes automated analysis of transaction and gaming patterns.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to apply responsible gaming restrictions you have set on your account, and to contact you where we have reasonable concern about your gaming behaviour.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and provide technical assistance through live chat and email support channels.
• Service Improvement: To analyse anonymised and aggregated Platform usage data to improve the quality, performance, and features of n789.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications.
• Legal Obligations: To comply with applicable laws, regulations, and lawful requests from regulatory authorities or law enforcement agencies.

Legal Basis for Processing

n789 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and n789 — including account registration, payment processing, game provision, and withdrawal fulfilment. Without this processing, n789 cannot provide its services to you.
• Legal Obligation: Processing required to comply with applicable laws, including KYC identity verification, anti-money laundering record-keeping, and responses to lawful regulatory or law enforcement requests.
• Legitimate Interests: Processing carried out for purposes of fraud prevention, security monitoring, responsible gaming oversight, Platform improvement, and business analytics, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications and certain optional cookies, where we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Cookies & Tracking Technologies

n789 uses cookies and similar tracking technologies on the Platform to maintain your session state, remember your preferences, detect fraudulent activity, and analyse usage patterns. The categories of cookies used by n789 are as follows:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session cookies that maintain your logged-in state and security cookies used for fraud detection. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, responsible gaming limits you have set, and display preferences. Disabling functional cookies may result in some personalisation features not working correctly.
• Performance & Analytics Cookies: Used to collect anonymised information about how players use the Platform — which pages are visited most frequently, where errors occur, and how performance can be improved. This data is aggregated and does not identify individual players.
• Marketing Cookies: Used to track the effectiveness of n789's promotional campaigns and to serve relevant promotional content to players who have consented to receive it. Marketing cookies require your explicit consent and may be declined without affecting your ability to use the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your n789 account. Detailed cookie settings are available through the cookie preference centre accessible on the Platform.

Data Sharing & Third Parties

n789 does not sell, rent, or trade your personal data to third parties. We share personal data with third parties only in the following limited circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals. These providers are bound by their own data protection obligations and applicable financial regulation.
• KYC & Identity Verification Providers: n789 may use third-party identity verification services to assist with CNIC verification and document authentication during the KYC process. These providers receive only the data necessary to complete verification and are contractually prohibited from using it for other purposes.
• Game Software Providers: Live casino studios and slot game providers receive session data necessary to deliver the game to your device and to record game outcomes. These providers do not receive your financial or identity data beyond what is technically required to operate the game session.
• Fraud Prevention & Security: n789 may share data with fraud detection services and responsible gaming databases where there is a reasonable basis to suspect fraudulent activity or where required by self-exclusion compliance obligations.
• Legal & Regulatory Authorities: n789 will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory obligation. Where legally permitted, n789 will notify you of such a request.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets involving n789, player data may be transferred as part of that transaction. Players will be notified of any such transfer and of any material changes to how their data is processed.

Payment Data & Financial Security

n789 takes the security of financial data particularly seriously given that real-money transactions form a core part of the Platform's function. The following principles govern how payment data is handled:

• n789 does not store full JazzCash wallet credentials, EasyPaisa PIN codes, or online banking passwords on its servers. Payment authentication is handled directly by the respective payment providers through their own secure interfaces.
• Bank account numbers and IBAN details provided for withdrawal purposes are stored in encrypted form and are accessible only to authorised n789 finance personnel for the purpose of processing the relevant withdrawal.
• All payment transaction data is transmitted using TLS 1.2 or higher encryption. No unencrypted financial data is transmitted between your device and n789's servers.
• Transaction records — including deposit and withdrawal amounts, timestamps, and payment method references — are retained for a minimum of five years in compliance with anti-money laundering record-keeping requirements.
• n789 applies fraud monitoring to all financial transactions. Unusual patterns — such as rapid successive deposits, large single transactions inconsistent with your typical activity, or deposits from payment methods not matching your KYC documents — may trigger a review and temporary hold on withdrawal processing pending clarification.

Data Retention

n789 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable law. The specific retention periods applicable to key data categories are set out below:

• Account and Registration Data: Retained for the duration of your account and for a period of five years following permanent account closure, to satisfy anti-money laundering record-keeping requirements and to handle any residual legal claims.
• KYC and Identity Documents: Retained for a minimum of five years following the date of verification, as required by applicable financial regulations. CNIC images are stored in encrypted form with access restricted to authorised compliance personnel.
• Transaction Records: Retained for a minimum of five years from the date of each transaction, in compliance with anti-money laundering legislation.
• Gaming History: Retained for a minimum of three years from the date of each gaming session, for dispute resolution purposes and regulatory compliance.
• Support Communications: Chat transcripts and email correspondence are retained for a period of two years from the date of the interaction, unless the subject matter relates to an ongoing dispute or regulatory matter.
• Marketing Consent Records: Retained for the duration of your account and for three years following account closure, as evidence of consent or its withdrawal.

Following the expiry of applicable retention periods, data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.

Data Security

n789 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data in transit between your device and n789's servers is encrypted using TLS 1.2 or higher. Data at rest — including stored personal data and financial records — is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted on a need-to-know basis. n789 staff members are granted access only to the categories of data necessary for their specific role. All access to personal data systems is logged and audited.
• Two-Factor Authentication: The n789 platform supports two-factor authentication for player accounts, providing an additional security layer against unauthorised access. Players are strongly encouraged to enable 2FA.
• Intrusion Detection: n789's infrastructure is protected by automated intrusion detection and prevention systems that monitor for and respond to suspicious access patterns.
• Staff Training: n789 personnel with access to personal data receive regular training on data protection obligations and information security best practices.
• Incident Response: n789 maintains a data breach response procedure. In the event of a breach affecting your personal data, n789 will notify affected players and relevant authorities in accordance with applicable law.

While n789 takes these measures seriously, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your n789 login credentials and for ensuring that your device is secured with appropriate access controls.

Your Data Rights

As a registered n789 player, you hold the following rights in respect of your personal data. These rights may be exercised by contacting the n789 support team at any time:

To exercise any of the above rights, contact the n789 support team via live chat or email. n789 will verify your identity before processing data subject requests to ensure your data is not disclosed to an unauthorised third party. Requests will be responded to within 30 calendar days. If a request is complex or involves a large volume of data, n789 may extend this period by a further 30 days with prior notice.

Marketing Communications

n789 will only send you promotional emails, SMS notifications, or in-platform marketing messages where you have given explicit consent to receive such communications during the account registration process or at a subsequent point in time through your account notification settings.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your notification preferences in the account settings section of your n789 account;
• Clicking the unsubscribe link included in any marketing email sent by n789; or
• Contacting the n789 support team via live chat or email with a request to be removed from marketing communications.

Withdrawal of marketing consent does not affect your ability to use the Platform or your eligibility for promotions claimed through the normal bonus redemption process. You will still receive transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — regardless of your marketing preferences, as these are necessary for the operation of your account.

Protection of Minors

The n789 Platform is strictly intended for persons aged 21 years and above. n789 does not knowingly collect personal data from any individual under the age of 21. The mandatory KYC verification process — which requires submission of a valid Pakistani CNIC confirming the account holder's date of birth — is designed specifically to prevent minors from registering on or accessing the Platform.

If n789 discovers or is informed that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all real-money balances will be frozen, and the account will be permanently terminated in accordance with the Platform's minor protection policy. The personal data of the minor will be deleted from n789's systems to the extent permitted by applicable regulatory obligations.

Parents and guardians are strongly encouraged to implement parental control software on devices that may be accessible to minors to prevent unauthorised access to online gambling platforms including n789.

Responsible Gaming Data

n789 collects and processes gaming activity data as part of its responsible gaming programme. This includes monitoring of session frequency, session duration, deposit patterns, and net gaming outcomes to identify players whose behaviour may indicate a risk of problem gambling.

Where n789's responsible gaming monitoring identifies a player account as potentially at risk, the platform may contact the player, apply temporary cooling-off periods, or restrict account functionality as a protective measure. This processing is carried out on the basis of n789's legitimate interest in player welfare and regulatory compliance.

Responsible gaming restrictions set by you — including deposit limits, loss limits, session reminders, and self-exclusion — are stored as account settings and are applied automatically by the Platform. These settings and their activation history are retained for the life of your account and for a period following account closure, to demonstrate compliance with responsible gaming obligations and to prevent circumvention through new account registration.

Changes to This Privacy Policy

n789 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or Platform functionality. When material changes are made to this Policy, n789 will notify registered players through the in-platform notification system, by email to the address registered on the account, or by prominent notice on the Platform homepage.

The effective date of the current version of this Privacy Policy is displayed at the top of this document. We encourage you to review this Policy periodically to stay informed of how n789 handles your personal data. Your continued use of the Platform following the effective date of any revision constitutes your acknowledgment of the updated Policy.

Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how n789 has handled your personal data, please contact the n789 Data Privacy team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within your n789 account. Average first response under three minutes. Specify "Data Privacy Request" at the start of your message for prompt routing.
• Email: [email protected] — please include "Privacy Policy" or "Data Subject Request" in your subject line. Responses typically within 24 hours.

n789 will acknowledge your privacy request within 3 business days and will endeavour to resolve it within 30 calendar days. If you are not satisfied with n789's response to a privacy complaint, you have the right to escalate the matter to the applicable data protection authority or regulatory body with jurisdiction over n789's data processing activities.